![]() The viewer's Application Support folder contains global settings (such as custom windlights) as well as avatar specific folders containing IM chat logs, window positions and sizes, toolbar configuration, teleport history, etc. If you are having a problem with only one of multiple avatar accounts, there may be an avatar specific setting that's corrupted. Deleting this folder should fix that.Ģ) Library/Application Support/SecondLife If your viewer crashes on launch, it may be due to a corrupted saved state. Hold down the option key while accessing the "Go" menu if you do not see "Library" there.ġ) Library/Saved Application State/.savedState Both folders are contained in the system library folder, which can be accessed from the Finder's "Go" menu. Open ~/Library/Caches/SecondLife and move the contents of the folder to the Trash to complete uninstallation.įor Mac users, there are two folders in addition to "Library/Caches/SecondLife" that should be deleted to do a truly clean install. If it's not visible on the Go menu list, hold the ALT key to make it visible. In Finder, select Go from the top menu bar You can also ( ⌘)CMD-Click (right click) and choose Move To Trash Open Your Mac's Applications folder and find the Second Life Viewer Iconĭrag and Drop the Icon from the applications folder into the trash bin Make sure the Hidden items checkbox is selected. If you can't see the files or folders described above in File Explorer: Uninstall Second Life using the Apps and Features tool in Windows Settings.Open C:\Users\\AppData\Roaming and delete the contents of the Second Life folder.Open C:\Users\\AppData\Local and delete the contents of the Second Life folder. Select Show hidden files, folders, and drives. In Windows Explorer, choose Organize > Folder and Search Options. If you can't see the files or folders described above: Download and install the latest release of the Second Life Viewer from.Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.Open C:\Users\\AppData\Local and delete the contents of your Temp folder and the SecondLife folder.The procedure to use for a clean uninstall and reinstall depends on your operating system: You can also right-click on your Desktop and paste the folder there, which can make it easier to find later. Navigate to a different folder (or directory) and click Paste. Inside the Second Life folder, right-click (or control-click) the user_settings folder and choose Copy ![]() The user_settings folder is located at: ~Library/Application Support/SecondLife From here, you can see the Application Support directory. If you're having trouble, open Finder > Go and hold down the Option key then click Library. For simplicity, copy this folder to the same location you used for the user_settings folder.īy default, Mac OS X tends to keep the Library folder hidden. Your folder will be named something like governor.linden. Repeat this process for your avatar name folder. (You can also right-click on your Desktop and paste the folder there, which can make it easier to find later). Inside the Second Life folder, right-click the user_settings folder and choose Copy In the window that appears, open the SecondLife folder. In Windows 10, you can access it by right-clicking the Start Button and choosing Search In Windows 7, it's labeled "Search programs and files" In the search field, type %appdata% and press Enter ↵. In Windows Explorer, click the Start Button. ![]() If you install Second Life in a different location, the path is different. The folder is usually located at C:\Users\\AppData\Roaming. This is where your user_settings folder can be found, as well as your avatar name folder. The first step is to locate your SecondLife directory (or folder). Your text chat logs are also stored in a folder, which has the same name as your avatar, and if you'd like to save them, you can do so at the same time. Before you do a clean install, you may wish to back-up these settings. This is how your viewer knows what preferences to use when it loads - everything from your Graphics Preferences to your Privacy Settings are saved there. Your user settings and preferences are saved in a local folder on your computer. ![]() One of the reasons to do a clean install of the Second Life Viewer is to fix problems that might be caused by user settings, but if you'd like to keep a backup of your current settings 'just in case', you can do that prior to your clean installation. See Backing up your user settings and preferences for more information.īacking up your user settings and preferences If you want to keep them, save the files before you uninstall. Note: Uninstalling deletes your chat and IM logs.
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